Privacy Policy – How 777cbc Protects Your Data

1 Introduction

This Privacy Policy describes how 777cbc ("we", "us", "our") collects, uses, stores and protects personal information provided by players ("you", "your") who use the 777cbc platform at 777cbc.win.

By registering an account or using any part of the 777cbc platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This policy should be read alongside the Terms and Conditions, which are available at /terms-conditions.

We take data privacy seriously. The goal of this document is to give you a clear, honest picture of exactly what data we hold about you and why — not to bury important information in hard-to-read legal language. If anything here is unclear, please reach out to our support team.

2 Data We Collect

777cbc collects personal data through various interactions with the platform. The main categories are:

Category	Examples	When Collected
Registration Data	Name, mobile number, date of birth, chosen username	When you create your account
Identity Verification	CNIC copy or other government-issued ID, selfie	When verification is requested before withdrawal
Financial Data	JazzCash/Easypaisa number, bank account title, transaction references	When you make a deposit or withdrawal
Usage Data	Games played, bet amounts, session durations, login timestamps	Automatically during platform use
Device & Technical Data	IP address, browser type, device model, operating system	Automatically on each visit
Communications	Support chat transcripts, emails sent to 777cbc	When you contact support
Cookie Data	Session tokens, preference settings, analytics identifiers	Automatically via cookies (see Section 6)

We do not collect sensitive personal data such as medical records, religious beliefs or political affiliations. We collect only what is reasonably necessary to operate your account safely and provide a smooth gaming experience.

3 How We Use Your Data

The personal information we collect is used for the following purposes:

• Account management — creating, maintaining and securing your 777cbc account.
• Payment processing — verifying and executing deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer and other supported methods.
• Identity verification — confirming that you are who you say you are, especially before processing large withdrawals or when fraud indicators are present.
• Fraud prevention and security — detecting suspicious activity, preventing duplicate accounts and protecting other players on the platform.
• Customer support — responding to your queries, resolving disputes and processing account requests.
• Platform improvement — understanding how players use the platform so we can improve game selection, performance and features.
• Responsible Gaming — monitoring usage patterns to support players who may be at risk of problem gambling and applying self-exclusion tools when requested.
• Legal compliance — maintaining records as required to comply with applicable anti-money laundering and financial regulations.

We do not use your personal data for automated profiling that produces legal or similarly significant effects without human involvement.

4 Legal Basis for Processing

777cbc processes your personal data on the following legal grounds:

• Contract performance — processing is necessary to fulfil the account agreement between you and 777cbc, including running your account and processing payments.
• Legitimate interests — fraud detection, platform security and improving the gaming experience are legitimate business interests that we pursue in a way that does not override your privacy rights.
• Consent — where we rely on your consent (for example, optional marketing communications), you have the right to withdraw that consent at any time.
• Legal obligation — certain data must be retained or processed to comply with applicable financial crime prevention requirements.

5 Data Sharing

777cbc does not sell your personal data. We may share your information with the following categories of third parties only where necessary:

• Payment processors — JazzCash, Easypaisa, Raast and partner banks receive transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies.
• Game providers — third-party game studios that supply the casino, live casino and fish games on the platform may receive a session token and anonymised game-play data to run the game correctly. They do not receive your full registration details.
• Identity verification partners — where we use a third-party service to assist with document verification, only the data needed for the check is shared.
• Analytics providers — anonymised or aggregated usage data may be shared with analytics tools to help us understand platform performance. No individually identifiable data is included.
• Legal and regulatory bodies — we may disclose data to competent authorities if required by law or to prevent serious crime.

6 Cookies & Tracking Technologies

777cbc uses cookies and similar technologies to keep the platform working properly, remember your preferences and understand how players navigate the site. Here is a breakdown of the cookies we use:

• Essential cookies — these are required for the platform to function. They keep you logged in during your session and maintain your account state. Without these, the platform cannot work.
• Preference cookies — these remember settings such as your preferred language or display options so you don't have to set them again each visit.
• Analytics cookies — these help us understand which pages are visited most, how long sessions last and where players encounter issues. The data is aggregated and does not identify you individually.
• Security cookies — these help detect unusual login behaviour and protect against cross-site request forgery and similar threats.

Most web browsers allow you to control cookies through browser settings. Disabling essential cookies will affect platform functionality and you may not be able to log in or play games properly. Disabling analytics cookies will not affect your gaming experience.

7 Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period after account closure. The specific retention periods depend on the type of data:

• Account registration data — retained for the duration of the account plus up to 5 years after closure, in line with standard record-keeping obligations for financial services.
• Transaction records — deposit and withdrawal records are retained for at least 5 years to comply with financial record-keeping requirements.
• Identity verification documents — retained for as long as required to support the verification on file, typically up to 5 years post-closure.
• Support communications — chat and email records are retained for up to 2 years to help resolve any follow-up disputes.
• Technical and usage logs — retained for up to 12 months for security and platform improvement purposes.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you as an individual.

8 Security Measures

Protecting your data is not something we take lightly. 777cbc applies a range of technical and organisational measures to keep your information safe:

• TLS encryption on all data transmitted between your device and our servers.
• Passwords stored using strong one-way hashing — even 777cbc staff cannot read your password.
• Access to personal data restricted to authorised personnel only, on a need-to-know basis.
• Regular internal security reviews and monitoring for unauthorised access attempts.
• Secure handling procedures for all third-party integrations, including payment gateways.

While we apply strong safeguards, no online system can guarantee absolute security. You also play a role — please use a strong unique password for your 777cbc account, do not share your login with anyone, and contact support immediately if you suspect unauthorised access.

9 Your Privacy Rights

As a player on 777cbc, you have meaningful rights over your personal data. These are not just formalities — you can actually exercise them by contacting support:

10 Minors & Under-18 Protection

777cbc is strictly an adults-only platform. We do not knowingly collect or process personal data from anyone under the age of 18. Registration requires confirmation that the user is 18 or older, and we may request identity documents to verify age at any time.

If we become aware that a minor has created an account or provided personal data without parental consent, we will immediately close the account, return any deposited funds where possible and delete the associated personal data as promptly as our legal obligations allow.

If you are a parent or guardian and believe your child has registered on 777cbc, please contact support immediately so we can take action. For more guidance on keeping young people safe online, visit our Responsible Gaming page.

11 Payment Data & Financial Information

When you make a deposit or request a withdrawal, you provide payment details such as your JazzCash mobile number, Easypaisa account, Raast ID or bank account information. This data is used only to process the specific transaction and to match withdrawals to your registered payment method.

777cbc does not store full card numbers or mobile wallet PINs on our own infrastructure. Payment transactions are routed through secure payment gateway integrations. Transaction reference numbers and account titles are retained as part of your financial record for the period described in Section 7.

You must ensure that all payment accounts used for deposits are registered in your own name. Attempting to withdraw to a third-party account is a violation of both the Terms and Conditions and our anti-fraud procedures, and will result in the transaction being held pending investigation.

12 Changes to This Privacy Policy

777cbc may update this Privacy Policy from time to time to reflect changes in our practices, technology or applicable requirements. When we make changes, we will update the "Last updated" date at the top of this page.

For changes that materially affect how we process your personal data, we will make reasonable efforts to inform registered players — for example through an on-platform notification or a message to your registered mobile number. It remains your responsibility to review this policy periodically.

Continued use of the platform after an update to this Privacy Policy constitutes your acceptance of the revised version. If you disagree with a change, please contact support to discuss your options, including account closure.

13 Contact & Privacy Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to raise a concern about how 777cbc handles your personal information, please get in touch through any of the following channels:

• Live chat — available directly on the 777cbc platform, typically the fastest way to get a response.
• Email — [email protected] (plain text only — do not include sensitive documents in unencrypted email).

We aim to acknowledge all privacy-related requests within 48 hours and provide a full response within 7 working days. For complex data access or deletion requests, we may need additional time and will keep you informed of progress.

Please have your registered username and mobile number ready when you contact us — this helps us locate your account and handle your request securely without unnecessary delays.